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Patient Information

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patient information

Your visit

Experience premier healthcare at St. Thomas Hospital Malta, where innovative care and medical excellence converge for your well-being.

Getting here

Payment

Your room

directions

Getting here

By Car

The easiest way to access St Thomas Hospital from the North, South and East areas of malta is to head to the direction of the Mriehel Bypass. Driving on the Mriehel bypass, in the direction of Mdina, take a left towards the center of Qormi, 800 meters before the flyover leading to Attard. At the roundabout, take the first exit and you would have arrived.

Parking: We offer free limited parking spaces on a first come first serve basis. Our car park is accessed from Pawlu Farrugia Road, the street behind the front entrance of St Thomas.

By Public Transport

Several bus lines serve the area around St. Thomas Hospital, including 64, which provides the closest bus stop of any route to St Thomas Hospital. The nearest bus stop serviced by the route is located 50 meters from the Hospital entrance called “Furnar”.

For International Patients
Malta International Airport is located in Luqa, and is about 5km away from the hospital.

We provide a chauffeur service for patients from the airport to the hospital. Please contact our bookings office to arrange your transport.

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payment

Self-Paying Customers

At St. Thomas Hospital, we believe in transparent and straightforward healthcare pricing. To serve you better and alleviate the stress of financial planning for your treatment, we offer all-inclusive packages for many of our treatments and procedures.

One Price, No Surprises
With our all-inclusive packages, you pay a single price that covers all aspects of your treatment. This means the cost you are quoted is the cost you will pay—there are no hidden charges or unexpected bills.

Pre-Authorisation Assistance
Certain treatments may require pre-authorisation from your insurance company. Our team will help in obtaining the necessary authorisations and ensure that all paperwork is completed promptly.

Coordination with Insurance Providers
Our billing specialists will coordinate directly with your insurance provider to manage claims and ensure that you receive all the benefits you are entitled to. Should there be any disputes or appeals, we will advocate on your behalf to resolve these issues.

Out-of-Pocket Estimates
For services that may not be covered or for patients with high deductible plans, we provide estimates of any anticipated out-of-pocket costs prior to the commencement of treatment.

payment

Insured customers

At St. Thomas Hospital, we strive to make your experience as hassle-free as possible, including navigating the complexities of insurance billing. Our dedicated team is here to assist you in understanding and utilising your insurance benefits for treatments received at our facility.

Insurance Coverage Verification
To ensure a smooth process, we recommend that all insured patients contact us prior to their visit to verify coverage. Our staff will assist in confirming the extent of your policy’s coverage and any pre-visit requirements such as pre-authorisations or referrals.

Direct Billing
We have established direct billing relationships with a wide range of health insurance providers. If your insurer is among them, we can bill them directly for the services you receive.

Pre-Authorisation Assistance
Certain treatments may require pre-authorisation from your insurance company. Our team will help in obtaining the necessary authorisations and ensure that all paperwork is completed promptly.

Out-of-Pocket Estimates
For services that may not be covered or for patients with high deductible plans, we provide estimates of any anticipated out-of-pocket costs prior to the commencement of treatment.

Your stay

Your room

At St. Thomas Hospital, we believe that a comfortable and restful environment is crucial to your recovery and well-being. That’s why our patient bedrooms are designed to provide the comforts of home while you receive the highest standard of care.

Room Amenities

  • Electronic Patient-Controlled Bed
  • En-suite Bathroom
  • Air Conditioning
  • Entertainment: For your enjoyment, each room has its own TV and radio, complete with a remote control, offering a variety of channels and music stations.
  • Telephone with Direct Dial Facilities
  • Nurse Call System
  • Personal Safety Deposit Box/Safe
  • Convertible Sofa Bed for Chaperones
your stay

what to bring

Preparing for your stay at St. Thanks Hospital should be as stress-free as possible. To assist you, we have compiled a list of suggested items to bring with you. Packing these essentials will help ensure your comfort and provide a sense of familiarity while you are in our care.

What to bring

  • Valid ID (passport, driver’s license, etc.) • Health insurance information/cards
  • List of current medications and dosages • A list of any allergies
  • Clothing and Personal Items:
  • Comfortable pyjamas or nightgowns (preferably with front openings if you will be undergoing surgery)
  • Slippers, Robe, Daytime clothes (loose fitting, comfortable outfits if you’ll be participating in any form of physical therapy), Undergarments, Socks • A small number of personal hygiene items
  • Smartphone, tablet, or laptop, along with chargers and headphones
What not to bring

  • Large amounts of cash
  • Valuables
  • Jewellery
  • Alcohol, illicit drugs, or any non-prescribed medication
Why st thomas

Why St Thomas?

At St Thomas Hospital, our commitment to providing state-of-the-art Cardiology services, high end equipment, along with personalised and compassionate care, ensures that your heart receives the best possible attention.

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